Terms of Service

Effective Date: June 1, 2025 

Last Updated: June 1, 2025

Agreement to Terms

By using eTechCoach services or opting into our SMS messaging program, you agree to these terms. eTechCoach is operated by Robert Andrew Contreras, Licensed Insurance Agent #2119517.

SMS Messaging Program Terms

Consent and Opt-In

By providing your phone number and checking the SMS consent box, you agree to receive marketing and informational text messages from eTechCoach. Consent is not required to purchase our services.

Message Frequency

You may receive approximately 1-2 messages per month. Message frequency may vary based on your engagement and requests for information.

Message Content

Messages will contain information about telecom and technology solutions for insurance professionals, including cost-saving opportunities, service offerings, and industry insights.

Opt-Out Procedures

You can stop receiving messages at any time by:

• Replying "STOP" to any message
• Contacting support@etechcoach.com
• You will receive a confirmation message when you opt out

Message and Data Rates

Standard message and data rates apply according to your wireless carrier plan. eTechCoach is not responsible for carrier charges.

Help and Support

Reply "HELP" to any message or contact support@etechcoach.com for assistance.

Service Terms

Professional Relationship

eTechCoach provides business-to-business telecom and technology consulting services specifically for insurance professionals. All communications occur in a professional business context.

Service Availability

We make reasonable efforts to provide reliable service but cannot guarantee uninterrupted availability. Services may be modified or discontinued with notice.

Contact Information Source

We obtain professional contact information from legitimate sources including Department of Insurance public registries and business directories.

Liability and Disclaimers

Service Information

Information provided about telecom and technology solutions is for general business purposes. Specific results may vary based on individual business circumstances.

Limitation of Liability

eTechCoach's liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages.

Professional Standards

As a licensed insurance professional, eTechCoach maintains appropriate professional standards in all communications and services provided to fellow insurance professionals.

Compliance

Our services and communications comply with applicable laws including TCPA regulations for business communications and SMS marketing.

Modifications

We may update these terms periodically. Material changes will be communicated via SMS or email. Continued use of our services after changes constitutes acceptance of new terms.

Termination

Either party may terminate the service relationship at any time. Opt-out requests are processed immediately.

Governing Law

These terms are governed by the laws of the state where eTechCoach operates and where services are provided.

Contact Information

For questions about these terms:

Robert Andrew Contreras

eTechCoach

Licensed Insurance Agent #2119517 

Email: support@etechcoach.com 

Website: www.etechcoach.com

By using eTechCoach services, you acknowledge that you have read, understood, and agree to be bound by these terms of service.